AN ENGLISH STORY 
Donna Phillips Ryan, Coordinator, Student Success, Fujairah Women`s College, HCT, UAE

Abstract
The challenges of teaching in English as a second or foreign language are many and varied. This paper identifies some of those encountered by one instructor during a semester`s teaching of the course Basic Learning and Information Skills to CD 1 students in a women`s college in the Higher Colleges of Technology. The brief consideration of these challenges is organised through five Principles of Effective Teaching and Learning (Education Queensland: 1994).

Introduction
Students new to a post-secondary education institution may find themselves in a bewildering environment which sometimes makes enormous demands in a complex situation for which they may be underprepared. This is a universal truism. Instructors also new to this same environment are learners along with their students. Students are learning more of another language in that language; recently arrived instructors are learning the language of the system and relearning the language of instruction as determined by the second language competencies of their students. At least, this was true for me. So, this semester, my students and I embarked on a learning journey together. This is part of our story.

Understanding the Learner
This semester (August 2001 - January 2002), part of my brief as the Coordinator, Student Success was to collaboratively plan and teach the introductory course Basic Learning and Information Literacy Skills (BLIS) to incoming students in the CD1 program. In part this entailed introducing the students to metacognitive skills and applying them to their own learning. To do this I had to quickly establish an appreciation not only of the English language competencies of the students but also of the ways in which they had learned in school. It was my intention to teach through the language I expected the students to use. I applied the ratchet principle. I used 'big' words and words they may not have previously encountered. I repeated them often in different contexts, checked for understanding and offered alternate and simpler ways of expressing the more difficult concepts.

The students began to reflect on their learning styles, their individual challenges and strengths. They began to develop more of an understanding of themselves as learners. They came to understand that perhaps there was not one right answer, that they had a choice and that they could explain those choices. I became more aware of student expectations of the teacher which I wanted to change and of the importance of developing even more student acceptance of responsibility for their own learning.

Understanding the Learning Process
Through discussion and reflection on what they had done in class (BLIS and other lessons) the students became more aware of how they were learning. Other teachers in the CD1 program were using some of the strategies emphasised in BLIS. This meant students were exposed to a continuity of learning activities that encouraged them to take more responsibility for their own learning. Opportunities for making choices were taken up as students became more confident in asking questions, offering answers and exercising their preferences. In BLIS I tried to give them the language to express their thoughts on their learning -  what was easy, what was difficult and why, and what had they done about tackling that which was hard. I was not focusing on the mechanics of the language.

I learned that many of these students needed encouragement to ask questions, to offer answers, to take the risk. I learned that many of these students needed positive reinforcement, to be reassured that their contributions in class were valued. I was also reminded that while many of the quiet students were learning, they were exercising their choice to remain silent.

Learning Takes Place in Supportive and Challenging Environments
Sometime into the first term a National secondary teacher visited one of my classes. At first she observed as we checked homework and completed a little classwork. Then I invited her to address the students. This quickly turned into a question and answer session in which the students shared with us their impressions of their secondary schooling and suggested ways in which the experience might be enriched. It ended with the students singing us a song they had learned in English class. The visiting teacher congratulated the students on their relevant observations and good suggestions. She congratulated them even more on the way in which they so willingly contributed to the discussion and their mastery of English to convey their messages. This learning environment, she said, was what she was seeking to encourage in her own classroom.

From this I learned that my students felt safe in my classroom to voice their ideas and to take certain risks in their learning. The challenges I was posing for them were not too hard for most and they were coping with the greater expectations of them as learners and the demands made by the new content.
Earlier in the term I had the students write a short note telling me what I needed to change to help them learn more easily. They set me challenges: to speak more slowly, to speak up, to use more pictures and games. Some did not like my Australian accent! In part they were telling me what they enjoyed in other subjects and that they expected learning to be fun. I accepted this as proof I had generated a climate both supportive and challenging in the classroom as these students did not have the safety of anonymity in their feedback. Even though they had not put their names to the responses, I did know where they sat and I recognised their handwriting!

Learning Takes Place through Partnerships
From the beginning I emphasised that we were learners working together. They were learning (I hoped) ways to become more successful students and I was learning about them, their culture and country. I was learning to be a more competent teacher of these particular students. I also created opportunities to relate our lessons to work being done with other teachers in other courses e.g. English and Care. After explicit teaching, much of our work was done in small groups or pairs. Increasingly though, out of classtime, students came to see me one-on-one. This may have been because their project entailed an individual product and an individual interview. In this way we hoped to reinforce the importance of individual effort and the responsibility of each student for her own learning and the demonstration of that learning. What we were also doing in class was giving each student the language she would need to demonstrate her learning at interview. Some students went far beyond this bringing to interview maps, photographs and realia to illustrate their projects. Here they had an opportunity to use a far greater range of language than that purposely introduced and practiced in BLIS.

Learning Occurs in Cultural and Social Contexts
A major challenge for me was to apply what I had read or had been told about the young Arabic learner to my classroom practice. Another was to discover very quickly the real competencies or lack thereof, of my students - in English vocabulary as well as in high order thinking skills and learning. At systemic meetings I was exposed to resources and teacher expectations which did not seem to sit comfortably with what I was experiencing in my classroom. I listened to my peers and sifted this information for the gems relevant to my situation and that of my students. This was a real learning curve and I made mistakes. My students were very forgiving! And very ready to help me learn! This teaching of teacher usually happened in the `social' context of conversations outside class. Two came separately to talk but were quick to take up the invitation to chat about what was happening in our classes. (I later realised these two women were friends - one in each of my classes - and perhaps they were on a joint mission to help me 'fit' their expectations of a teacher?). Another student elected herself as unofficial spokeswoman on class feedback for a few weeks until she apparently felt she had completed her task - or I no longer needed her guidance delivered between the book stacks of the library!

In class we have talked about learning as fun and learning as serious business too. I am not sure I have sold this idea yet. My students like to learn through songs, games, the computer and other activities. I ask them if they will learn through games and song when they are working. They say no but perhaps the workplace is still too far away. And many will not enter paid employment.
One of the challenges my students face is that many do not speak English at home. They recognise communication in English as a college activity and for some it is a classroom activity. This makes it even more difficult for them to transfer their learning from one cultural or social context to another. Not all recognise that they are acquiring knowledge and skills (information literacy, critical thinking, creative thinking) that might cross the barriers of language and context. That is another challenge to continue to address. Indeed, I am not yet certain all can transfer their learning strategies from one subject to another. That is a challenge teachers and students will address in partnership over coming semesters!

Conclusion
In teaching in English, we are, of course, modelling the use of that language to communicate. We are modelling its forms, functions and nuances to learners of a second language that they may not have much opportunity to practise in their real world outside the college gates. We ask a lot of our students; they are learning more than English in our colleges. They are also learning the language of computers, of mathematics, of business, for example. They are learning 'language' in many forms across the curriculum and for many purposes. In striving to achieve this they are remarkable, true teachers of tenacity and optimism for those who want to learn. For my CD1 students and me, a learning journey has just begun; hopefully we will travel together and our story will be a happy one. They will continue to develop language and other academic competencies: I will continue to learn from them and about them.

Reference
Department of Education (1994). Principles of Effective Learning and Teaching, Brisbane, Studies Directorate.

Donna.phillipsryan@hct.ac.ae
Donna Phillips Ryan, M.ED., M. App. Ling., B.A., B.ED., Grad. Dip. in Education, Grad. Dip. In Teacher Librarianship, Grad., Cert in TESOL, M.A.C.E.

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